The Colombo Chief Magistrate's Court has fined mobile phone retailer Best Phone LK (Pvt) Limited Rs. 100,000 for offering a phone for sale without the importer information required under Consumer Affairs Authority Direction No. 85.
A CAA inspection on or around 30 September 2026 at the company's Liberty Plaza premises in Colombo 03 found the phone lacked the country of import, the name and address of the importer or the entity placing it on the market, and the prescribed contact details. The CAA filed the complaint in court on 11 November 2026.
The CAA has urged consumers to check importer details, warranty documents and purchase receipts when buying mobile phones and other imported goods, and says market inspections will continue. Suspected violations can be reported on the CAA hotline, 1977, during office hours.
Source
Newswire
Summary written by Colombo Today from reporting by Newswire.
- #consumer affairs authority
- #mobile phones
- #colombo chief magistrate's court
- #importer labelling
- #consumer protection
