Colombo phone retailer fined over mobile sold without importer details

A mobile phone retailer in Colombo has been fined Rs. 100,000 by the Colombo Chief Magistrate's Court for displaying a phone for sale without legally required importer information. The shop, located at Liberty Plaza in Colombo 03, was found during an inspection by investigation officers of the Consumer Affairs Authority (CAA).

The CAA said the device did not show its country of origin, the importer or distributor's name and address, or contact details. The authority filed the case under Consumer Affairs Authority Order No. 85, which requires imported goods to display this information on packaging or containers.

The CAA urged consumers to check labels, warranty certificates and receipts when buying phones and other electrical equipment, and said inspections would continue. Complaints can be lodged on the hotline 1977 during office hours.